United Airlines is making changes after a man was forcibly removed from one of its flights earlier this month, promising to cut down on overbooking and raise the maximum incentive for passengers to skip a flight to $10,000. On the flight that became a public-relations nightmare for the company, compensation for being voluntarily bumped had topped out at $1,000. In all, United announced 10 policy changes in response to the sharp criticism it received over a debacle that unfolded on a United Express Flight on April 9.
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About the author

Teunis Felter
Teunis Felter has over 20 years experience as an author, editor, and scientist. When not exploring outside, he enjoys reading history, researching genealogy, and civilly discussing politics.